Shipping policy

Shipping Methods, Estimated Delivery Time and Shipping Fees:
Estimated Delivery Time is calculated as “maximum handling days + maximum transit days” . Estimated delivery date is calculated using days, and also takes order cutoff time into account.

Order Cutoff Time: 2:00 PM (GMT-08:00 Pacific Standard Time). It means that purchases made after 2:00 PM (GMT-08:00 Pacific Standard Time) will not be shipped out until the next business day.
If you order after 2:00 PM (GMT-08:00 Pacific Standard Time) on a Friday, your order will likely be shipped out on the following Monday (public holiday is not included).

Handling Time: 1-2 Business Days (Monday to Friday).
Will usually ship within 2 business days (Monday to Friday) of receiving cleared payment.This doesn't include weekends or holidays.

• Standard shipping, mainly the USPS First Class Package.
• Ship To: United States (Excludes: American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, U.S. Virgin Islands, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific).
• Transit Time: 2-6 Business Days (Monday to Friday).
• Estimated Delivery Time: 4-8 Business Days (Monday to Friday)
• Shipping Fees: Free for all orders.

• Expedited shipping, mainly the USPS Priority Mail and FedEx 2-Day Shipping.
• Ship To: United States (Excludes: American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, U.S. Virgin Islands, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific).
• Transit Time: 2-4 Business Days (Monday to Friday).
• Estimated Delivery Time: 4-6 Business Days (Monday to Friday)
• Shipping Fees: $24.50.

If you request other shipping method, such as the UPS or Next-day delivery shipping or Express delivery, please contact us to confirm whether it is available / accepted.

Please note: We only ship items to United States (Excludes: American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, U.S. Virgin Islands, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific), not ship to other countries.

*Due to the out break of COVID-19, delivery time may be longer than usual.

E-mail:support@tosumc.com
Or Contact us.

How Much Is Shipping?
Please see the shipping fee at section "Shipping Methods, Estimated Delivery Time and Shipping Fees". And, you will see it at the checkout page after you select your shipping method.


Where Can I Track My Package?
We will upload the tracking number to your order within 2 business days (Monday to Friday) of receiving cleared payment. Please track it from your order or from the following offical website:
USPS: https://www.usps.com
UPS: https://www.ups.com
FedEx: https://www.fedex.com
Or: https://www.17track.net/en

Sometimes tracking infos may be delayed to be updated for a few days. Please don't worry! It is still in transit to you.